SAP BASIS INTERVIEW QUESTIONS

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Question 2: Internet outages

We have recently experienced some internet

outages caused by our ISP. Although we have

resolved our ISP problems, the users refuse to

believe that losing the internet connection was to

blame for the SAP problems. How can we ensure

that this was an internet problem and not an SAP

problem?

A: Open a maintenance window, connect to

the machine and kill the ISP connection and

see if this kills your connection. Repeat at

will until they believe that the ISP was the

problem.

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